Caliper

Support

Help with Caliper.

Send the details below and we will help you find the cause.

Contact

Email support@caliper.to. Include your macOS version, Caliper version, and the exact message that you see. Do not send API keys, passwords, or private request data.

Install the app

  1. Download Caliper.
  2. Move Caliper to the Applications folder.
  3. Open it and choose a workspace folder.

License help

Open Caliper Settings, select License, and paste the key from your Polar receipt. One license supports up to three Macs. You can remove an old activation in the Polar customer portal.

Workspace recovery

Caliper uses your OpenCollection files as the source of truth. If the app cannot open a workspace, keep the files in place and send the error message to support.

Updates

Use Check for Updates in Caliper Settings. Public changes are listed in the changelog.